Health insurance is one of those things people often set up and forget about. Once you’ve taken out a policy, it’s easy to leave it as is—even if you’re not getting the best value or service. But what if switching your health insurance provider (fund) was simpler than you thought? What if joining Queensland Country Health Fund meant better value, more personalised service, and genuine care for you and your family?
The good news is, switching your health cover to Queensland Country Health Fund is straightforward and stress-free. We take care of the hard work for you, so you can switch with confidence.
Waiting periods
One of the most common concerns people have about switching health insurers is waiting periods. We understand that nobody wants to re-serve waiting periods again.
When you transfer your health insurance to Queensland Country Health Fund from another Australian health fund, we will honour any waiting periods you’ve already served on an equivalent level of cover. This means you can continue to claim on services you’re already covered for—without unnecessary delays.
However, if you upgrade your cover you may need to serve some waiting periods. For example, if your new cover provides additional services you didn’t have with your previous cover, you may need to serve a waiting period for those new additions. If this happens, we’ll make sure you know exactly what applies, with no surprises.
Transfer of details
Many people assume switching health insurance is time-consuming and complicated. That’s why we make it easy by managing the transfer process for you.
When you join Queensland Country Health Fund, we will contact your previous insurer and sort out all the details on your behalf. We ensure all the necessary details are passed along correctly, leaving you with one less thing to worry about. Our team is here to support you every step of the way, making switching simple and stress-free.
What happens to your claims?
When you switch funds, any eligible claims for services received before you commence your membership with Queensland Country will be processed by your previous fund.
Once your Queensland Country membership commences, you will be able to claim for eligible services straight away—provided any waiting periods have been served or transferred.
We’re upfront about what’s included in your cover and will guide you through our claiming process. You will also have access to our Online Member Services and Mobile App, to make claiming and managing your policy easier.
Why switch to Queensland Country Health Fund?
Thinking of switching? Experience the Queensland Country difference:
- Simple and easy to understand hospital and extras cover options
- 91% Member Satisfaction Rating*
- National coverage
- Genuine personalised service
- When you join, your policy runs on a Membership Year, so no matter when you switch, you’ll have a full 12 months to use your benefits, as long as any waiting periods have been served.
Ready to make the switch?
Switching to Queensland Country Health Fund is easy! Give our friendly team a call on 1800 813 415 or get started here Queensland Country Health Fund.
*Source: October 2024 Member Satisfaction survey 61.6% were very satisfied and 29.4% were somewhat satisfied from 1,598 respondents.