Queensland Country Health Fund is pleased to announce the appointment of Hannes Boshoff as its new General Manager. Hannes brings extensive experience and expertise in the health insurance sector, having dedicated his career to actuarial, strategic, and product roles since 2005.
Hannes joins Queensland Country following his time as Chief Actuary at HBF, where he significantly strengthened the company's actuarial capabilities and provided strategic input to the board. Prior to his role at HBF, Hannes held key positions in South Africa, overseeing product development, innovation, and actuarial functions for a leading multi-line insurer.
"I am honoured to join the Queensland Country Health Fund team and look forward to contributing to the Fund’s mission of providing quality health insurance," said Mr Boshoff. "I am committed to leveraging my experience to drive innovation and growth, ensuring we meet the evolving needs of our Members.”
Mr Boshoff's appointment comes at a pivotal time as Queensland Country Health Fund continues to expand its presence and deliver value to its Members. In addition to this, the Fund continues to enjoy industry leading customer satisfaction levels.
“Recent feedback from our Members showed an impressive overall satisfaction rating of 91%*. This underscores our commitment to delivering brilliant service," said Mr Boshoff. "I am eager to collaborate with our dedicated team to uphold this standard, ensuring we continue to provide quality products and exceptional service to our Members.”
Queensland Country Health Fund and Mr Boshoff expresses their gratitude to Glenn Seri for his dedicated leadership over the past five years and wishes him success in his future endeavours.
*Source: December 2023 Member Satisfaction Survey, 62.6% were very satisfied and 28.6% were somewhat satisfied from 2,594 respondents.